Return & Refund Policy

We stand by the quality of our gear. If you are not completely satisfied with your purchase, we are here to help. Please review the following guidelines to ensure a smooth return or exchange process.

1. Return & Exchange Window

You may request a return or exchange within 30 days of receiving your item. Requests made after this window will not be accepted.

2. Item Condition Requirements

To qualify for a return, all items must meet the following criteria:

• Brand New: Unworn, unwashed, and undamaged.
• Original Packaging: All original tags and labels must be attached.
• Exceptions: Final Sale items, gift cards, and opened intimates (such as socks or underwear) are final sale and cannot be returned or exchanged.

3. Refund Process

• Once we receive and inspect your returned item, we will send you an email confirmation.
• If approved, your refund will be processed and automatically applied to your original payment method within a few business days.
• Please note that original shipping fees are non-refundable.

4. Exchange Process

Need a different size or color? You can easily process an exchange through our online return portal.

• To secure the item and size you want, follow the prompts in the portal to register your exchange.
• Any price differences for alternative items will be settled accordingly.

5. Shipping Costs

• Our Mistake or Defective Items: If you received a defective or incorrect item, we will cover the return shipping costs.
• Customer Preference (e.g., sizing issues, change of mind): Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service.

6. How to Start a Return or Exchange

Please visit our online self-service return portal at [Insert Return Portal Link], enter your order number and shipping email, and follow the on-screen instructions to generate your return label.